PHAROSFrequently asked questions
The questions fleet operators ask before buying Pharos — pricing, setup, data, privacy, security and the pilot. Short answers, no marketing.
How much does Pharos cost?
Beyond the free pilot, Pharos is a managed service at a flat rate — every seat included, priced on fleet value rather than per head. We quote per fleet; contact us for pricing.
How long does setup take?
Setup is a single mail-forwarding rule — you redirect the position and security emails you already receive to your Pharos ingest address. Nothing to install and nothing for your IT to host. Once your feeds are arriving, your first daily brief follows the next morning.
What data do I have to send you?
Only the position and security notifications your existing services — MarineTraffic, Podium5 or VesselFinder — already send you. You keep your subscriptions; we read what they emit. Bring Your Own Data.
Do I have to replace MarineTraffic or my current tools?
No. Pharos augments the sources you already trust — it never replaces them or locks you in. End the pilot and your existing setup is untouched.
How is my data kept separate from other operators?
Each operator's data lives in its own isolated keyspace, resolved from a verified login behind Cloudflare Access. An unrecognised login resolves to an empty space — never another operator's data. Any feed credentials you provide are encrypted at rest.
Which feeds do you support?
Position reports from MarineTraffic, Podium5 and VesselFinder; for the security picture, official sources such as UKMTO, MSCIO, the ICC IMB and NAVAREA, plus the OFAC and EU consolidated sanctions lists. Global AIS is available as an add-on for wider coverage than your own feeds provide.
Where is my data hosted? Can it stay in-house?
Pharos is a managed cloud service. For operators with strict data-control requirements, an on-prem ingest option keeps position data inside your own environment. EU-based hosting can also be arranged on request.
Has Pharos had a security review?
Two internal security reviews were completed in 2026 — an adversarial static-analysis pass and a headers and transport review — with findings remediated. An independent penetration test and SOC 2 / ISO 27001 alignment are on the roadmap. We don't claim certifications we don't hold.
What happens during the pilot?
You forward your feeds to a dedicated ingest address, we onboard up to five vessels, and you receive the full daily brief on those vessels — free, with no commitment. You see the brief before you buy.
How do I offboard if it isn't for me?
Stop forwarding your feeds and the pilot ends — nothing to uninstall. Because Pharos is multi-tenant, removing your tenant deletes your data, ingest address and access in one action. Your own subscriptions and systems are never touched.
Will the AI invent things?
The risk scoring is deterministic and rule-based — sanctions matches, zone geometry, incident proximity — computed before any language model writes the summary, and every rating carries an auditable “Why this rating?” trail. Nestor answers over today's data and cites its sources.
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